Privacy Policy
Last updated: May 21, 2026
This Privacy Policy describes how RoxWrite ("ROX," "we," "us," or "our") collects, uses, and shares information about you when you visit our website, request a demo, sign up for an account, or otherwise interact with us. This policy covers our marketing website and lead intake. Separate terms and data processing agreements govern how the ROX platform processes data on behalf of our customers (lenders, factors, brokers, and banks).
This Privacy Policy describes how RoxWrite ("ROX," "we," "us," or "our") collects, uses, and shares information about you when you visit our website, request a demo, sign up for an account, or otherwise interact with us. This policy covers our marketing website and lead intake. Separate terms and data processing agreements govern how the ROX platform processes data on behalf of our customers (lenders, factors, brokers, and banks).
1.Information We Collect
We collect information in three ways: information you give us, information we collect automatically, and information we receive from third parties.
Information you give us. When you fill out a form, request a demo, create an account, sign up for the free tier, or email us, we collect what you provide. This typically includes your name, business email, company name, job title, phone number, and anything you include in a message.
Information collected automatically. When you visit our website, we and our service providers automatically collect certain information about your device and browsing behavior. This includes IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and similar usage data. We use cookies, pixels, and similar technologies to collect this information. See Section 6 for details.
Information from third parties. We use a visitor identification service that matches information about your visit to our website with publicly available business contact data, including LinkedIn profile information. This means we may know who you are even if you have not filled out a form, provided that you are a US-based business professional. We also use sales intelligence and enrichment tools to research prospects and verify contact information from publicly available and licensed sources.
We collect information in three ways: information you give us, information we collect automatically, and information we receive from third parties.
Information you give us. When you fill out a form, request a demo, create an account, sign up for the free tier, or email us, we collect what you provide. This typically includes your name, business email, company name, job title, phone number, and anything you include in a message.
Information collected automatically. When you visit our website, we and our service providers automatically collect certain information about your device and browsing behavior. This includes IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and similar usage data. We use cookies, pixels, and similar technologies to collect this information. See Section 6 for details.
Information from third parties. We use a visitor identification service that matches information about your visit to our website with publicly available business contact data, including LinkedIn profile information. This means we may know who you are even if you have not filled out a form, provided that you are a US-based business professional. We also use sales intelligence and enrichment tools to research prospects and verify contact information from publicly available and licensed sources.
We collect information in three ways: information you give us, information we collect automatically, and information we receive from third parties.
Information you give us. When you fill out a form, request a demo, create an account, sign up for the free tier, or email us, we collect what you provide. This typically includes your name, business email, company name, job title, phone number, and anything you include in a message.
Information collected automatically. When you visit our website, we and our service providers automatically collect certain information about your device and browsing behavior. This includes IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and similar usage data. We use cookies, pixels, and similar technologies to collect this information. See Section 6 for details.
Information from third parties. We use a visitor identification service that matches information about your visit to our website with publicly available business contact data, including LinkedIn profile information. This means we may know who you are even if you have not filled out a form, provided that you are a US-based business professional. We also use sales intelligence and enrichment tools to research prospects and verify contact information from publicly available and licensed sources.
2.How We Use Your Information
We use the information we collect to:
-Respond to your inquiries and provide the information, demos, or services you request
-Create and manage your ROX account
-Send you marketing communications about ROX products, features, and events (you can opt out at any time)
-Contact you by email, phone, or other channels regarding sales and product matters
-Improve our website, products, and marketing
-Analyze how visitors use our site
-Detect and prevent fraud, abuse, and security incidents
-Comply with legal obligations
We use the information we collect to:
-Respond to your inquiries and provide the information, demos, or services you request
-Create and manage your ROX account
-Send you marketing communications about ROX products, features, and events (you can opt out at any time)
-Contact you by email, phone, or other channels regarding sales and product matters
-Improve our website, products, and marketing
-Analyze how visitors use our site
-Detect and prevent fraud, abuse, and security incidents
-Comply with legal obligations
We use the information we collect to:
-Respond to your inquiries and provide the information, demos, or services you request
-Create and manage your ROX account
-Send you marketing communications about ROX products, features, and events (you can opt out at any time)
-Contact you by email, phone, or other channels regarding sales and product matters
-Improve our website, products, and marketing
-Analyze how visitors use our site
-Detect and prevent fraud, abuse, and security incidents
-Comply with legal obligations
3.How We Share Your Information
We share information with service providers and partners who help us run our business. Current service providers include:
We share information with service providers and partners who help us run our business. Current service providers include:
-HubSpot. Customer relationship management, marketing automation, and email delivery.
-Apollo. Sales intelligence, contact enrichment, and outreach.
-RB2B. Identification of US-based business visitors to our website.
-HubSpot. Customer relationship management, marketing automation, and email delivery.
-Apollo. Sales intelligence, contact enrichment, and outreach.
-RB2B. Identification of US-based business visitors to our website.
Cloud hosting, analytics, and advertising platforms. Including providers such as Google (Analytics and Ads), Cloudflare, and similar infrastructure and measurement services.
We may add or change service providers from time to time. We will update this policy when we make material changes.
We may also disclose information when required by law, in response to legal process, to protect our rights or the rights of others, or in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information for money. Some of the sharing described above (such as the visitor identification service and advertising cookies) may qualify as "sharing" or "selling" under certain US state privacy laws. See Section 5 for how to opt out.
Cloud hosting, analytics, and advertising platforms. Including providers such as Google (Analytics and Ads), Cloudflare, and similar infrastructure and measurement services.
We may add or change service providers from time to time. We will update this policy when we make material changes.
We may also disclose information when required by law, in response to legal process, to protect our rights or the rights of others, or in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information for money. Some of the sharing described above (such as the visitor identification service and advertising cookies) may qualify as "sharing" or "selling" under certain US state privacy laws. See Section 5 for how to opt out.
4.Communications and Consent
By submitting a form, requesting a demo, signing up for the free tier, or otherwise providing your contact information to us, you agree that we may contact you by email, phone, or other channels you have provided, including for marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, replying with "unsubscribe," or emailing privacy@rox.com.
Transactional and service messages (account notifications, security alerts, billing, and similar) are part of our service and cannot be opted out of while you have an active account.
Canadian residents. If you are in Canada, we will only send you commercial electronic messages with your express consent or where permitted by CASL. You can withdraw consent at any time.
By submitting a form, requesting a demo, signing up for the free tier, or otherwise providing your contact information to us, you agree that we may contact you by email, phone, or other channels you have provided, including for marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, replying with "unsubscribe," or emailing privacy@rox.com.
Transactional and service messages (account notifications, security alerts, billing, and similar) are part of our service and cannot be opted out of while you have an active account.
Canadian residents. If you are in Canada, we will only send you commercial electronic messages with your express consent or where permitted by CASL. You can withdraw consent at any time.
5.Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. These can include:
-The right to know what personal information we have collected about you
-The right to access or receive a copy of that information
-The right to correct inaccurate information
-The right to delete your information
-The right to opt out of sale or sharing of your personal information
-The right to opt out of targeted advertising
-The right to limit the use of sensitive personal information
-The right not to be discriminated against for exercising your rights
To exercise any of these rights, email hello@roxwrite.com from the email address associated with your information, or use the "Do Not Sell or Share My Personal Information" link in our website footer. We will respond within the timeframe required by applicable law.
We honor Global Privacy Control (GPC) browser signals as opt-out requests for the sale and sharing of personal information.
You may also have the right to appeal a denial of your privacy request and to lodge a complaint with your state attorney general or applicable regulator.
Depending on where you live, you may have rights regarding your personal information. These can include:
-The right to know what personal information we have collected about you
-The right to access or receive a copy of that information
-The right to correct inaccurate information
-The right to delete your information
-The right to opt out of sale or sharing of your personal information
-The right to opt out of targeted advertising
-The right to limit the use of sensitive personal information
-The right not to be discriminated against for exercising your rights
To exercise any of these rights, email hello@roxwrite.com from the email address associated with your information, or use the "Do Not Sell or Share My Personal Information" link in our website footer. We will respond within the timeframe required by applicable law.
We honor Global Privacy Control (GPC) browser signals as opt-out requests for the sale and sharing of personal information.
You may also have the right to appeal a denial of your privacy request and to lodge a complaint with your state attorney general or applicable regulator.
Depending on where you live, you may have rights regarding your personal information. These can include:
-The right to know what personal information we have collected about you
-The right to access or receive a copy of that information
-The right to correct inaccurate information
-The right to delete your information
-The right to opt out of sale or sharing of your personal information
-The right to opt out of targeted advertising
-The right to limit the use of sensitive personal information
-The right not to be discriminated against for exercising your rights
To exercise any of these rights, email hello@roxwrite.com from the email address associated with your information, or use the "Do Not Sell or Share My Personal Information" link in our website footer. We will respond within the timeframe required by applicable law.
We honor Global Privacy Control (GPC) browser signals as opt-out requests for the sale and sharing of personal information.
You may also have the right to appeal a denial of your privacy request and to lodge a complaint with your state attorney general or applicable regulator.
6.Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, analyze how it is used, and deliver relevant marketing. Cookie categories on our site include:
-Strictly Necessary. Required for the website to function. Cannot be turned off.
-Functional. Remember your preferences and improve your experience.
-Analytics. Help us understand how visitors use our site.
-Marketing. Track activity across our site and other sites to deliver relevant advertising and measure campaign performance.
You can manage your cookie preferences at any time using the "Cookie Settings" link in our website footer or by adjusting your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.
We use cookies and similar technologies to operate our website, analyze how it is used, and deliver relevant marketing. Cookie categories on our site include:
-Strictly Necessary. Required for the website to function. Cannot be turned off.
-Functional. Remember your preferences and improve your experience.
-Analytics. Help us understand how visitors use our site.
-Marketing. Track activity across our site and other sites to deliver relevant advertising and measure campaign performance.
You can manage your cookie preferences at any time using the "Cookie Settings" link in our website footer or by adjusting your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.
7.Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
8.Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9.Children
Our website and services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at hello@roxwrite.com and we will delete it.
10.International Users
ROX is based in the United States and our services are intended for users in the United States and Canada. If you access our website from outside these regions, your information will be transferred to, stored in, and processed in the United States.
11.Changes to This Policy
We may update this policy from time to time. When we make material changes, we will update the "Last updated" date at the top and, where appropriate, provide additional notice (such as a banner on our website or an email). Continued use of our website after changes take effect constitutes acceptance of the updated policy.
12.Contact US
Questions, requests, or complaints about this policy or our privacy practices:
ROX Email: hello@roxwrite.com 3490 Piedmont Rd. Suite 1350. Atlanta, GA 30305.